In the first 72 hours after account creation, deposits and limited activities are possible under certain conditions, even if the verification process has not yet been completed.
After this period, successful account verification is mandatory in order to continue using the account actively.
Full account verification is required for withdrawals. Depending on the payment method selected, verification of the payment method may also be required.
In order to verify your account, please access My Account - Profile - Verification Process.
If you have further questions or need assistance, please check the bottom of the current page and contact us through the available means of your choice.