If your participation in a Slots game is interrupted after placing a bet due to a failure in the telecommunications system or a problem with your computer system that prevents you from continuing the game, there is no need to worry.
The round will conclude on its own, and once the system is restored, you can see the outcome of the round on My account page under the History → Transactions section.
If you win that round, your winnings will be promptly credited to your account. If your account no longer exists, we will ensure the refund is paid to you in an approved manner, assuring you of your rightful entitlement. Rest assured that any winnings you are entitled to will be rightfully awarded once the technical issues are resolved.
If you have further questions or need assistance, you can contact us through the official channels available in the footer of this page.