This might be due to having attempted a deposit, which ultimately was cancelled, though.
Unsuccessful deposits with the following payment methods are counted towards your monthly LUGAS limit by the German authorities, which we cannot influence.
- Apple Pay
- Google Pay
- Trustly
- Skrill
- Aircash
However, we do want to apologize for the inconvenience caused.
Please note: If you are charged an amount for an unsuccessful Klarna deposit, it may take up to 3 business days for the refund to be completed.
You can always request an increase in your deposit limit, or otherwise you will have to wait until the month lapses and your limits are reset.
If you have further questions or need assistance, please check the bottom of the current page and contact us through the available means of your choice.