If your account has been blocked due to multiple incorrect password attempts, you can take the following steps to reactivate it:
Option 1: Change Password through Password Reset:
- Navigate to the Betano homepage and click the "Login" button in the top right corner.
- Click "Forgot password?" and enter your date of birth and your registered mobile number or your registered email address. You will receive a code on your chosen method to reset your password.
- Create a new password following our platform's password requirements.
- Please use a strong and secure password when resetting it.
- Once you have reset your password successfully, try logging in again using your new credentials.
In case you have not received the code, please follow these steps:
- Check Your Mobile Number: Verify that the mobile number you provided during registration is correct.
- Wait a Few Minutes: Sometimes, message delivery may be delayed due to network congestion. Please wait and check again.
- Check for Network Issues: Make sure you have a strong mobile signal. Try restarting your phone and checking again.
- Look in Your Spam or Blocked Messages: Some mobile carriers or phone settings may filter out automated messages. Check if the message was blocked or marked as spam.
If you have followed all these steps and your account is still blocked, please use the contact form in the footer of this page and state that you wish to unlock your account.