We have replaced the email support channel with a new contact form, designed to provide you with faster, safer, and more efficient assistance.
Why did we switch from email to the contact form?
With the contact form, we can:
- Send your request directly to the right team.
- Reduce response times.
- Ensure a better experience for you.
How to use the form
- Scroll to the bottom of the Help Center homepage or any article.
- Click on the “Contact Form” icon.
- Fill in:
- Your name and email address.
- Select a category from the dropdown menu (for example: bonuses, bets, account, etc.).
- Write your message explaining your question or issue.
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Attach screenshots or images (optional but helpful for faster support).
- Please note that for data protection reasons, you should only upload your personal documents under the section Account > Profile > Verification Process.
- Click on “Submit request”.
What happens after I submit the form?
- You will receive a confirmation email.
- Our team will review your request and reply via email as soon as possible.
Will the support quality stay the same?
Absolutely! This change only improves the process — the support remains personalized, secure, and committed to resolving your questions.
Can’t find what you’re looking for?
Fill out the form and our support team will get back to you as soon as possible. The more details you provide, the faster we can help you.