Most technical issues can be resolved by accessing our site in a Private Window. If that doesn't work, you will need to clear your cache and cookies in Safari.
How to clear cache and cookies in Safari:
Click Safari in the menu bar at the top left of your screen.
Select Settings… (or Preferences on older versions).
Go to the Privacy tab.
Click the Manage Website Data… button.
Click Remove All to clear everything, or select a specific site and click Remove.
Click Done.
Note: Removing cookies and website data in Safari may also remove them from other devices signed into your iCloud account.
If the issue persists, please contact us via chat, and we will assist you immediately.