While we strive to provide a smooth gaming experience, occasional technical challenges may arise due to factors beyond our control — such as low network speed or device performance limitations.
Tips to minimize issues
- Use a stable, high-speed internet connection whenever possible.
- Ensure your device meets the recommended system requirements for optimal performance.
- Close other applications or browser tabs that may consume bandwidth or processing power during your session.
- If issues persist, contact your internet service provider or technical support.
Important to know
- Possible delays: Low network bandwidth or suboptimal device performance may cause lags or delays when placing bets.
- Player responsibility: The performance of your network connection and device are beyond our control. It is the player's responsibility to ensure a stable internet connection and use a compatible device.
- Terms & Conditions: For further details on how we handle such cases, please refer to section 12.2.1 of our Terms and Conditions.
Need help?
If you have further questions, contact us through the official channels available in the footer of this page.